AFTER SALES

Our dedicated customer service team will help with any queries and further information you may require.  We pride ourselves on our customer service, as every customer is as important to us as the next, no matter what the order. 

We are constantly reviewing and revising our procedures and standards, which includes all our employees working to recognised qualifications in an effort for continual improvement.

The buildings if erected by our fitters carry a 12-month guarantee, but will need re-treating within the first 3 months to maintain this.  We recommend a good quality treatment; the colour used by us is red cedar.  The treatment is available to purchase with your building. 

If the building has been ‘self-assembled’ only manufacturing errors will be covered by the guarantee and not fitting errors.

This guarantee does not cover wind damage, any faults arising from the base not being flat and level or any rippling and creasing of the felt that is caused by temperature fluctuations.

“Our buildings are the end result of our efforts and they should be the best in serving our customers.  As our products are viewed, so are we viewed."